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In
this month’s “Gift Planner Profile,” Give & Take
talks with Anthony Martignetti, Esq, of St. John’s University in
New York. A graduate of Carnegie Mellon University, Mr.
Martignetti earned his law degree from Temple University in
Philadelphia. After practicing law in New York for several years,
he served as the first Director of Planned Giving at Iona College
before taking on the role of implementing this important element
of the development efforts at St.John’s University.
Give &Take: How did you
become interested in development?
Martignetti: I’ve always been personally supportive of
my own group of nonprofits, and I felt that helping to secure
funds for institutions I believe in was a way to make a
contribution while encouraging other people to discover the
rewards of making their charitable gifts more effectively. I love
the academic environment, so the idea of working on a university
campus really appealed to me.
Give &Take: What led you to
St.John’s?
Martignetti:
I found myself strongly attracted by the mission of St.John’s.
The University has a strong commitment to diversity and to the
education of a largely immigrant student body, three-quarters of
whom are among the first generation in their families to attend
college. The University has had that mission since it opened in
1870. The faces and the nationalities of the student body have
changed, but the mission has remained constant. The campus of
St.John’s is also unusual in that it is divided among several
campuses that span the boroughs of New York. The main campus is in
Queens, but there are also campuses in Manhattan, Staten Island,
Long Island, and even in Rome, Italy, where an MBA program is
housed. The various locations and individual atmospheres of the
campuses add to the broad appeal of the University and help to
keep our student body diverse.
Give &Take: I understand
that you were the first Director of Planned Giving at Iona College
and then again at St.John’s. How did you go about developing
strong planned giving programs from scratch?
Martignetti:
A university has a built-in constituency among its graduates, so I
had a natural place to start. I initiated contact with a group of
alumni by sending a series of brochures on the subject of wills
and bequests prepared with the assistance of the Sharpe creative
services staff. We sent the materials to everyone in our files age
55 and older, based on the year of graduation. The material was
accompanied by a reply card that could be used to request more
information, express interest in a seminar, or indicate that they
had already included St.John’s in their estate plan, or would
consider doing so. Every response was recorded, and, over time, I
saw that some had responded more often than others. Those alumni
became planned giving prospects. I then started sending that
select group a planned giving newsletter, which contains more
in-depth gift planning ideas.
Give &Take: So you used
brochures to sweep the file and to narrow your pool to a smaller,
more focused group, who then received a newsletter.
Martignetti:
That’s correct. In addition, I sent the newsletter to people
who fit certain age criteria and had made a gift to St. John’s
University in recent years, regardless of the size of the gift.
Give &Take: How has your
response been to these mailings?
Martignetti:
The response rate has increased considerably during the four years
since I started the mailings. We now typically receive 1.5%-2%
response, which I understand is very high for this type of
communication.
Give &Take: What type of
further contact do you have with people who have responded to your
mailings?
Martignetti:
Unlike some, I don’t necessarily call respondents right away. I
like people to know that they can comfortably, and without
obligation, request more information without being bombarded by
phone calls. Before initiating contact, I generally wait until
someone has responded more than once.
I
find that in this way, the most interested people naturally sift
to the top of the pile, and initiating contact with them then
becomes a natural extension of the relationship that began with
the interest they expressed via our direct mail efforts. As a
result, I am able to deal with a manageable number of interested
prospects in the most professional manner possible.
Give &Take: Do you have a
special group to recognize your planned giving donors?
Martignetti:
We do. The McCallen Society is the recognition society that I
created. I think it ’s important to recognize planned giving
donors just the way you recognize major current donors, annual
fund donors, and donors to your athletic programs. I don’t ask
for any substantiation. Their word is enough. If my grandmother
told me that she had put me in her will, I wouldn’t ask for a
copy of the bequest paragraph, nor would I ask her how much. I
think when people include St. John’s in their estate plans, they
have elevated St. John’s to the level of family. I try to treat
them like family and do not ask for substantiation.
We
also have a recognition society called the Sister Helen Flynn
Legacy Society for alumnae of Notre Dame College, which was merged
with St.John’s University in the mid-1970s.
Give &Take: How do you
create a sense of loyalty and commitment to St.John’s among the
graduates of Notre Dame College?
Martignetti:
I created a newsletter specifically for the Notre Dame College
alumnae called The Legacy Letter. It is a Sharpe newsletter with
different artwork and a different masthead designed specifically
for Notre Dame alumnae. I learned about this group’s needs and
interests by spending time with them and listening. They have a
separate identity in their minds, so I believe it is important to
follow their lead and continue to recognize them as a separate
entity.
Give &Take: The past decade
has been a boom time for fundraising. In the current economic
environment, have you seen a change in the types or the number of
gifts that you are receiving?
Martignetti:
I’m seeing more interest in charitable gift annuities because
they are simple and provide a predictable, fixed income for life.
They also offer a generous payment rate, especially when compared
to current interest rates. And alumni are comforted knowing their
payments are guaranteed by all of the assets of the University.
Give &Take: Are you
foreseeing having to change your marketing strategies if the
economy fails to rally?
Martignetti:
Not really. I have always emphasized bequests and life income
gifts, and there are variations of these types of gifts that are
to a large extent immune to market volatility. Because one never
knows the direction the economy may take, gifts that generate
reliable forms of income are always popular. I also find the
pooled income fund to be a good entry-level gift for discussion
purposes. We had a small pooled income fund program when I started
here, and I kept it because I thought it might be a way for a
donor to make a small, initial gift that would later lead to a
larger gift in the form of a trust or a gift annuity. That has
proven to be the case, as some donors are initially interested in
the minimum pooled income gift of just $2,500 (versus $25,000 for
a gift annuity). However, when I mention that the pooled income
fund payments are variable, donors then often show more interest
in establishing a charitable gift annuity to get a fixed, reliable
income. Some gift annuitants were initially going to put $5,000 or
$10,000 into a pooled income fund but instead made a $25,000 gift
to establish a gift annuity.
Give &Take: What is the
most enjoyable aspect of your job?
Martignetti:
Working with people. This is a great people profession. It’s a
pleasure to go to work every day and a privilege to raise money
for a mission that I believe in.
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