After notification
After an organization has been notified that it has been included
in the will or other plans of a donor who has passed away, it
is of vital importance that all attempts possible are made to
determine the identity of surviving loved ones who should be
thanked for the bequest. Ask the executor or attorney for the
estate for the names of appropriate parties. Ask for advice
from the executor or attorney as to who should be thanked. The
executor may be a family member who can be very helpful in this
regard. If there is lack of interest in your organization on
the part of other family members, you may discover this fact
during an initial contact with the executor.
Remember that five or
more charities are named in the same will, on average, so your
efforts in thanking surviving family members may be compared
to other organizations' efforts. Failure to thank surviving
family members, where appropriate, can be a major mistake and
one that can cost your programs in the future in many ways.
Second, steps should be
taken to discover the nature of your bequest. Pay particular
attention to whether it is a bequest of a specific amount of
cash, a bequest of a particular property, or whether it is a
bequest of all or a portion of the residue of an estate.
Pay especially close attention
to bequests of the residue, or remainder, of estates. Consider
the fact that excess fees, reductions in value of the estate
due to sales at below market value, and erroneous tax calculations
and apportionment may be born entirely by the residual beneficiaries.
Where a particular property
is bequeathed, it can be very important that you gather appropriate
information quickly, especially in the case of real estate,
business interests, or other property that may require environmental
audits, insurance, or other special attention.
Also attempt to determine
if any restrictions have been placed on the use of the funds.
Make certain that it is possible for your organization to carry
out the donor's wishes.
After receipt
Finally, after receipt of the amounts that are left to your
organization, take steps to assure that the funds are used as
directed, and that family members are regularly thanked where
that is deemed appropriate. Ongoing stewardship of relationships
with surviving family members can result in tremendous long-term
benefits for organizations that take their efforts in this regard
seriously.
A case in point
In 1997, Mary S. died and left an estate of $1,000,000. She
left specific bequests of $225,000 to each of three nephews,
and the remainder of her estate worth approximately $325,000
to three charitable interests. Each charity's interest should
have been worth approximately $108,000. A farm with an estimated
date of death value of $300,000 was part of the estate and the
rest was in the form of marketable securities.
The nephews received their
distributions within six months in the form of cash following
the liquidation of the securities portfolio. By the end of 1999,
however, the charities had received nothing. One of the charities
was monitoring the estate process and the other two were not.
After two years, it was learned that the executor of the estate
had entered into a contract for the sale of the farm property
to a business associate for $250,000. The charity monitoring
the process hired local counsel and after a few phone calls,
the contract was cancelled and the property was placed with
a commercial real estate broker and sold a few months later
to another party for $375,000. As a result of a few simple efforts
and minimal legal fees, each charity's bequest was increased
from a reduced amount of $91,000 to an increased amount of $133,000.
The two "passive"
charities made no attempt to learn the identity of the surviving
relatives, or to thank them. The active charity contacted the
nephews and asked their opinion on which of three projects they
thought their aunt might have wished to fund. They expressed
interest in a project that would require $175,000. They each
pledged $14,000 over a three-year period to provide the difference
between $133,000 and the $175,000 needed to fund the project
in memory of their aunt. As a result, the third charity received
a total of $175,000 instead of the $91,000 bequest they would
otherwise have received had they not been proactive in monitoring
the estate settlement process and not sought the input of surviving
family members. One or more of the nephews will no doubt continue
their support in future years, as well.
As this example illustrates,
minimal effort expended in the oversight and effective management
of bequest development efforts following the death of a benefactor
can make a tremendous difference in the amount of funds ultimately
received.
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